How it works
From your address to your door
Gonje.com is where we explain things. The ordering itself happens on our marketplace: here's what to expect when you get there.
Delivery windows
Delivering now- Restaurant food
- 30–60 minutes
- Groceries
- within 24 hours
- Pickup
- Designated centres
- Open
- 7am–10pm daily
Pay with
Visa · Mastercard · American Express · Apple Pay · Google Pay · PayPal · Afterpay
The steps
Ordering, start to finish
Four steps on the marketplace. Nothing to install.
Enter your postcode
We'll filter the marketplace down to vendors that actually reach you, plus any pickup centres nearby.
Choose a vendor
Restaurants, grocers and specialty suppliers each keep their own storefront, range and prices. Browse by category or search for a shop by name.
Build your basket
Add items, adjust quantities and leave notes for the vendor. Food and groceries can go in the same session.
Check out and track
Pick delivery or pickup, pay, and follow the order through to handover.
Timing
What to expect
Delivery windows differ by what you're ordering.
- Restaurant food
- 30–60 minutesAverages under 45 minutes.
- Groceries
- within 24 hoursSame-day where the vendor supports it.
- Pickup
- When the vendor confirmsCollect from a designated pickup centre.
- Service hours
- 7am–10pm dailyExtended hours on weekends.
Payment
Ways to pay at checkout
All payments are processed on the marketplace by PayPal and Stripe. Gonje.com never handles your card details.
Cards
- Visa
- Mastercard
- American Express
- Discover
Digital wallets
- Apple Pay
- Google Pay
- Samsung Pay
Buy now, pay later
- Afterpay
- Klarna
- Affirm
Online
- PayPal
- Stripe
Good to know
Delivery, changes and refunds
Delivery or pickup
Choose either at checkout. Pickup collects from a designated centre rather than the vendor's own counter.
Order changes
Changes and cancellations are handled by the vendor through the marketplace, so raise them there as early as you can.
Refunds
Refunds are processed back to your original payment method. Contact our team if an order arrives wrong or incomplete.
Ready to order?
Enter your address on the marketplace to see who delivers to you right now.
