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How it works

From your address to your door

Gonje.com is where we explain things. The ordering itself happens on our marketplace: here's what to expect when you get there.

Delivery windows

Delivering now
Restaurant food
30–60 minutes
Groceries
within 24 hours
Pickup
Designated centres
Open
7am–10pm daily

Pay with

Visa · Mastercard · American Express · Apple Pay · Google Pay · PayPal · Afterpay

The steps

Ordering, start to finish

Four steps on the marketplace. Nothing to install.

  1. Enter your postcode

    We'll filter the marketplace down to vendors that actually reach you, plus any pickup centres nearby.

  2. Choose a vendor

    Restaurants, grocers and specialty suppliers each keep their own storefront, range and prices. Browse by category or search for a shop by name.

  3. Build your basket

    Add items, adjust quantities and leave notes for the vendor. Food and groceries can go in the same session.

  4. Check out and track

    Pick delivery or pickup, pay, and follow the order through to handover.

Timing

What to expect

Delivery windows differ by what you're ordering.

Restaurant food
30–60 minutesAverages under 45 minutes.
Groceries
within 24 hoursSame-day where the vendor supports it.
Pickup
When the vendor confirmsCollect from a designated pickup centre.
Service hours
7am–10pm dailyExtended hours on weekends.

Payment

Ways to pay at checkout

All payments are processed on the marketplace by PayPal and Stripe. Gonje.com never handles your card details.

  • Cards

    • Visa
    • Mastercard
    • American Express
    • Discover
  • Digital wallets

    • Apple Pay
    • Google Pay
    • Samsung Pay
  • Buy now, pay later

    • Afterpay
    • Klarna
    • Affirm
  • Online

    • PayPal
    • Stripe

Good to know

Delivery, changes and refunds

  • Delivery or pickup

    Choose either at checkout. Pickup collects from a designated centre rather than the vendor's own counter.

  • Order changes

    Changes and cancellations are handled by the vendor through the marketplace, so raise them there as early as you can.

  • Refunds

    Refunds are processed back to your original payment method. Contact our team if an order arrives wrong or incomplete.

Ready to order?

Enter your address on the marketplace to see who delivers to you right now.